How to get unbanned from Chaturbate

banned by cam girls on chatubate

There are times when someone said something wrong or something happened purely by accident and you get banned from a cam. How do you get unbanned? I am going to use Chaturbate as an example but the same principle may apply to other cam sites if you happened to be banned on other cam chat sites too.

What happens when you get banned from a chatroom

I presume you are getting banned by a performer/model in his/her chatroom and not because you have tried to cheat and hack a cam site and got banned by the cam site itself. You will find yourself:

  • Still being able to log in to the cam site.
  • Still can watch and chat with many other online cam girls who haven’t banned you.
  • The model will NOT appear in your list of Followed Models.
  • Still be able to go to the URL of the model who banned you but it won’t show his/her chatroom. Instead, you will be told, “Access denied. You are banned from this room”. See the picture above.
  • You are not allowed to go in to watch and chat with that model.
  • You cannot see the model’s profile at all.
  • You won’t be able to see the pictures and videos you have bought from that model.
  • You can’t send tips to the model.
  • You can’t follow the model.

How long does a ban last on Chaterbate?

How to ban a user in Chaturbate

There are multiple levels of bans on Chaturbate. A model can:

  1. Silence a user for 6 hours by default.
  2. Ban a user for 1 month by default.
  3. Ban a user permanently.

How to get unbanned

Before you work out how to get yourself unbanned, you may need to find out WHY you got banned in the first place and see if it can be explained or apologized for. There are many reasons, both intentional and unintentional. For example,

  1. You make requests that are against the site’s terms and conditions. Maybe you requested some actions/niches that are against the rules. Or you provide your own contact details to the models so that you two can arrange a cam show outside Chaturbate and etc. Models won’t want to get into trouble with CB and would rather the whole topic goes away by banning you.
  2. You are considered rude to the performer or other people in the room. This may include something as minor as chatting in CAPITAL LETTERS. Yes, some people may be as sensitive as that.
  3. If you are also an age-verified broadcaster on Chaturbate and some models may stop other broadcasters from visiting her room by changing the settings. Models won’t want other models to come to her room to watch or worse, advertise themselves to her guys.
  4. You are considered disturbing to the chatroom and not contributing. People who just beg continuously for the same request and are not tipped even once will get silenced or banned very quickly.
  5. Your account was hacked and misused to advertise for other models or sites and got your account into trouble with the models.
  6. Unintentional factors – for example, a technical problem with your device caused you to pop in and out of a chatroom frequently and caused a nuisance to the model. It happened to me once and I did ban him. Read my whole story about it here.

Join Stripchat! She is very likely to be there

Stripchat is very similar to Chaturbate and possibly better. There is a high chance that the model who bans you will be broadcasting on Stripchat too because both cam sites are tip-based with private shows.

Click here to see if she is on Stripchat

Ways to get unbanned by the cam girl

It would have been more difficult to get unbanned in the old days, but thanks to social media and all the Onlyfans type sites, models are appearing in multiple social media and fan sites, let alone other competing cam chat sites.

  1. Do you know if you are only “silenced” by the model or really get banned? If she has silenced you, you can chat again in 6 hours and you should still be able to watch her room while you were being silenced.
  2. Do you remember her username? If not, find it out.
    • do a Google search for her name. Even if you spell it wrong, Google is very good at guessing and shows you many possibilities.
    • No point searching at the cam site that you get banned. The model will be hidden from you.
  3. Do you remember what social media she uses? Search all the popular social media for her presence. See if you can follow her there and tweet-mention or send her a private message to explain and apologize. Twitter, Instagram, Tiktok are commonly used by cam models.
  4. Has she got her own website? Search for it and visit the website and see if there are any contact details. There may be an email address or Skype ID that you can use to contact her.
  5. What about fan-based sites? Onlyfans, FanCentro are popular for models to communicate with their fans.
  6. Check out other cam sites that she may be broadcasting with. Bongacams, Livejasmin, Stripchat, Camsoda, and Flirt4free are a few to name. You can always join the other cams, optionally with a different username to watch her again.
  7. If it still doesn’t work, fingers crossed. You hope it’s only a default one-month ban and you may get unbanned after one month. So go back in a month and try to find her in CB again.

I hope this help.

37 thoughts on “How to get unbanned from Chaturbate”

  1. One thing you did not mention: if you log out of your Chaturbate account you will be able to see the person’s webcam profile again and see the links to their social media pages. You will even be able to watch their webcams, but you will not be able to post in the chat.

  2. Well spotted, @Canukdik. Thanks.

    It’s true. If you sign out from CB, you can see the model’s profile and even cam again. But as you said, you won’t be able to interact anymore.

  3. i just got banned from chaturbate for no reason tired chat supoort they never answer how long does the ban last and do i lose any of the tokens i purchased ? can someone please email me and let me know what should i do please

  4. Hi, I can see it’s very frustrating, unknown duration and potentially lost your tokens.

    I will try social media. They are at twitter as @chaturbate Make sure you tagged the real one.

    Another thing is, you believe you got banned for no reason. But is it possible that someone has access to your CB account and say/do something that’s against CB’s rules to have your account sabotage? Wife/gf that doesn’t want you to watch porn cam, or other family members want to play tricks on you. I have people come into my chatroom and deliberately said things that were clearly against the rules in the society, let alone CB. So I will ban him and may even report him to the support if it’s a severe case. That account is very likely to get banned by CB.

    Hope your account gets unbanned soon.

  5. I got banned for no reason… I did say “nasty” to 1 model… but I apprently got banned for racial slurs… I don’t use racial slurs and don’t really care what breed, color, species you are as long as your behaviour is to my liking.. and looks help too, I like asian girls, indian girls, arab girls, colombian girls, ukrainian girls, jamaican girls, african girls, any girsl really as long as they have pretty face and have nice pussy I like all girls. So I don’t understand why Im banned for racism and they dont respond to any of my emails other than with automated bots… I had bought 1000 tokens to give a poor 3rd world country girl who was beautiful and it would really have made a difference to her… but then I got banned and cant use my card on other accounts either it just bans them straight away. Very poor customer treatment

  6. Sorry to hear that. Maybe your nasty words to a non-caucasian model are counted as racist especially if she feels it that way and complained?

    As for using your card, can you buy a prepaid debit card from a local convenience store? That is one way to go around it.

    Bitcoin price is low at the moment, you can also consider topping up your account with crypto.

    It seems you are a kind person. But words are often opened to interpretation. Hope you manage to top up your account again. If not, there are plenty of cam sites around. has lots of Filipinas, Camsoda has lots of Colombian and xlovecams has lots of Eastern European. Your contributions to them do make a difference.

  7. I banned an don’t know why an lost 600 tokens for something I don’t know anything about an the model really needs them!! Very sad!

  8. Occasionally I have people come in to my chatroom and claimed that he’s a minor or he is showing my chatroom to a minor. Needless to say I banned them and reported them to the support.

    I sometimes wonder if that’s the trick that people play on their partner/silblings/room-mates if one is not careful with their laptop, phone and passwords.

  9. There is no automatic way to ban all accounts of a user by a model. Maybe your new account’s username has a close resemblance to the old one she has banned so that as soon as you turn up, she or the moderator ban you right away?

  10. Chaturbate is the best platform in the world of adult webcam site but i doubt the professionalism of support team for handling issue and when they received false report from other they dont review it and banned u right away and never engage with u further.Like what happened to me,i uploaded authetic id and worked for 2 years until out of the blue they banned me is just becauze the id i submitted did not comply to tos.After 2 years they banned me for that reason so i doub their accuracy of identifying true and fake.This is too bad because they dont give u a chance to defend your rights.Chaturbate is the best platform i hope they get Support Team that is fair and skillful.

  11. That is odd. Surely they should ask you to submit the document again before they ban you. Hope you still get your earnings.

    I heard Streamate’s support is often helpful to the models. I haven’t tried Streamate. Have you?

  12. I made an account and a few hours after uploading my driver’s license I was banned. I never even attempted to broadcast yet so I know I didn’t break any rules and I’m 38 so it’s not an age thing

  13. Sorry to hear that Mike.

    Do you mean you are banned by Chaturbate and you can browse and use the site? Or do you mean a model has banned you from her room?

  14. Am Banned with out chatting with anyone now it’s asking to submit age verification I really don’t understand what went wrong

  15. Yes, I heard quite some models have a similar situation and get very frustrated with the verification process.

    I guess CB is trying to cover their ass by stopping anyone who does not have a valid age verification document from broadcasting (as in not expired driving license/passport/ID documents, etc)

    They certainly can do a lot better than this. If they know our documents have expired, they could have asked for the submission of a new document one month, or two months before it expires. Suspending or banning someone because of their own poor administration process is simply wrong.

    I hope the age verification goes well with you. Do you have any other backup sites to broadcast with? Stripchat seems to be one of the popular backups as they are constantly adding new bits and pieces to help models earn. Streamate has a good reputation for being on the models’ side but that’s what I heard. I haven’t actually worked there. Stripchat is definitely much similar to CB, both for models and the customers.

    Best of luck!

  16. I just got banned by a model on Chaturbate.
    After a short exchange of messages in PM, the model agreed on including her belly in a “oil on boobs” menu item. I even threw in a few extra tokens and became her best tipper. She didn’t deliver. So I told her in friendly terms, that she forgot to put oil on her belly. She didn’t comment. So I said, “It’s a shame”, but she had still no comments. I finally told her, “You should not make an agreement, if you don’t intend to honor it :)”. Seconds later I was banned without any comments.

  17. That’s a shame. I understand how it feels. You have communicated and even gone further to pay a bit more but you don’t get it in the end and even got banned.

    It’s a typical mis-communication problem. Many models are very busy on cam. She can be broadcasting in multiple cam sites. It’s hard enough to see which cam site the tip comes from. It is even more so if she is broadcasting outdoors. I’ve seen a model miss a tipper’s request because she was busy driving. The tipper didn’t complain. He stayed around a bit and disappearred. But it is surely lost opportunity to have another regular if she hadn’t missed that message. And if the tipper complained and the model thought that he just asked without tipping, the tipper may get banned too. Just like you.

    Again, sorry that you got banned for a bad reason. It feels so unfair.

  18. @John, one more thought, Stripchat has a new option for the model which I like. It enables models to refund a viewer within 20 minutes of the tipping. If for any reason the model feels she doesn’t want to accept the tip or payment for a show, she can refund it to the viewer. And if she decided she wants to ban the viewer as well, as least the viewer gets a chance to have the money back without having to contact the support and complain. See my post here:

    I understand that money is not the main issue in your case. You are frustrated and unfairly treated by the model even she has agreed but not deliver. I hope you have a better experience next time. Wanna try Stripchat instead?

  19. Someone cane to my room yo click (dismiss) after Igot bann.. What can I do. To make surport unbanned my account

  20. Hi Bridget121, are you a model or a viewer?

    If you are talking about the latest Chaturbate new age verification notification that you or someone has accidentally click the “Dismiss” button, you can login to CB and then go to

    This will lead you to the process of verification.

    But if you are talking about really got banned, email to support @ is probably the only solution.

    Meanwhile, have a backup cam site to broadcast in case anything goes wrong with the verification. Shit does happen sometimes. Good luck.

  21. Hi. My user name was banned forever by a model who did not know it was me. The problem is that I have 3 more user names, who regularly visited and had privates in her room, and all of 3 are now banned and can not enter her room. I created a new user but even this new one can not have access to her room. We are both (the model and myself) desperate because she is unable to unban me and I have been permanently denied access to her Chaturbate room with any of my user names. Can somebody help me to solve this problem? Thank you in advance.

  22. When you said the model is unable to unban you. I am not sure what you mean. Each model can see the full list of people she has ever silent or ban (both temporarily and permanently) and will have the option to remove the ban.

    If she is clear that she has unbanned all your accounts and none of your usernames are on the ban user list. Then there may be other reasons.

    1. Are you being banned by CB totally? Can you visit other models’ rooms?
    2. If you can visit other models’ room, then it means you are still ok with CB the cam site. HER room is the problem.
    3. Your location. Is there any chance that she has blocked users from any country or state recently? Maybe you happen to be in those countries or states. It’s very common for models to block users from the location where they come from or have any close connection.
    4. Did you broadcast on CB? Models have an option to silence other broadcasters. She can silence live broadcasters but also anyone who has ever broadcast before (even though not live now). You need to know which option she has chosen and get her to change it.

    I hope this help and hope your problem gets resolved soon. 🙂

  23. I am a model and i got banned from the chaturbate platform. I did mistake i got private but i hadn’t do something inside the pvt and leave the costumer while private is on… Do i still have a chance to get back the site and get unbanned my account. I ask for forgiveness already

  24. It’s hard to say without knowing the whole story, and whether CB support got time to investigate.

    I wish you the best of luck and hope it got resolved soon. Do have a backup plan if it doesn’t. Time to get another model account somewhere else.

  25. When a model permanently bans you, are all new accounts you create banned because the same credit card is used to buy tokens. When I create a new account I can get in her room, As soon as I buy tokens I immediately get banned. I have known her for over 2 years and this was a translation problem that caused this. I just want to explain to her what happened.


  26. Interesting. As a cam girl myself, I don’t have experience using a credit card to buy tokens under my account. If I want to tip, I can tip from my tip earnings. Therefore, I am not sure how CB handles banning.

    In your case, it sounds like CB is banning YOU instead of purely forbidding you from approaching a particular model. Am I right on this? Maybe the ban was seen as violating the rules and so your whole account is banned? To resolve this, you can create yet another new account and pay with crypto instead. This way, they can’t check who you are, especially if you are not trying to broadcast yourself and have submitted any identity documents for verifications. Bitcoin is cheap at the moment, go time to try a new payment method.

  27. Chaturbate has totally gone off the deep end. It’s becoming like Reddit where bans are swift and punishing even for the most innocuous comments. Just innocent conversation can get twisted into something ridiculous based on the POV of the cam model and you’re toast. Even the terms Chaturbate uses (Trans) can result in a ban. Mentioning money, alcohol, drugs (somewhat understandable), siblings, pets, mislabeling a model’s orientation, vegetables, messaging services, political parties, ect…All can result in bans. And these are all basic things regular people talk about everyday, on cam sites and elsewhere.

    However, they do still allow you to get a token refund despite the ban. So instead of trying to work your way around their block, I’d just take my money and move on.

  28. Hello I have been on Chaturbate and my favorite Colombian girl was banned for no reason her account is ainohacarter she do good there I have known her for 8 years now can you please unbanned her please I care about her she doesn’t do nothing bad I been here moderate there be I had my little heart heart she loves working on cb so please unbanned her ok I want to see he back on there okay

  29. Hi Thomas,

    Sorry to hear that your favorite girl was banned.

    But you need to know that my site is, Hony’s little website to talk about sex cam. I am not Chaturbate and not a staff or anyone who can influence Chaturbate’s actions.

    I am sure she is finding her way to get herself unbanned, or broadcast on a different cam site. Do search for her various nicknames on Google and see if you can find her again. Good luck.

  30. Hi.. am a model in chaturbate and i was in pvt when i finish i went to washroom and when i come back my account was banned please can you help me get my account i dont have any other job and my kids were chased out of school because of school fees please help me

  31. Hi Rose, I am so sorry to hear that. I am afraid I have no power to recover your account on CB. But I will suggest while you are negotiating with Chaturbate’s support, sign up with other cam sites.


    1. Sign up to multiple cam sites coz things like this do happen. When one account is down, you have another to continue.
    2. Use OBS or Lovense StreamMaster to stream to more than one cam site so that you are building up followers and fans all the time on all these cam sites.
    3. Sign up with a site that allows daily payout or pay-on-request. This way you can always access some fund when necessary. Please check my article for these pay-on-request sites.

    Besides Chaturbate, Stripchat, Bongacams are good for ebony cam. Best of luck! 😘

  32. At Chaturbate, models can choose to ban you permanently if he/she really wants to make sure you won’t turn up in the room again. Unless you have another way to persuade her to unban you.

  33. im terminated in CB because of pee and poo violation i reciece many warnings thats why everytime i make new account and i upload my id after a while of verifcation of id its shows account banned if i renew my passport and postal the same time it will change my Id numbers for both id is that possible that i can signup again and they lift my ban?

  34. Hi Zerina,

    If you have violated the TOS multiple times, I doubt that they will “lift” your ban. I guess CB ban models and users based on the ID document. Any new accounts verified with same id could be banned again. If you are not James Bond or Foxxy Cleopatra and have unlimited supply of ID and passports to retry, then you’d better follow the TOS and not to risk losing your account. Losing CB account means losing followers you built up over the years, your earnings may be held, and the income loss during the time you sign up with new cam sites and restart.

  35. My chaturbate account was Parmanently banned I think the problem was because I had another account which I only used to tip models on that,I don’t know why they banned my main account kinky_fazzy but I would really like for them to recover my main account so I can keep broadcasting

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